Conditions of Contract

Last Updated: June 17, 2004

Air Jamaica’s Conditions of Contract

1. As used in this contract "ticket" means this passenger ticket and baggage check, or this itinerary/receipt if applicable, in the case of an electronic ticket, of which these conditions and the notices form part, "carriage" is equivalent to "transportation", "carrier" means all air carriers that carry or undertake to carry the passenger or his baggage hereunder or perform any other service incidental to such air carriage, "electronic ticket" means the itinerary/Receipt issued by or on behalf of carrier, the Electronic Coupons and, If applicable, a boarding document. "WARSAW CONVENTION" means the Convention for the Unification of Certain Rules Relating to International Carriage by Air designed at Warsaw, 12th October 1929, or that Convention as amended at The Hague, 28th September 1955, whichever may be applicable.

2. Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention unless such carriage is not "international carriage" as defined by that Convention.

3. To the extent not in conflict with the foregoing carriage and other services performed by each carrier are subject to: (I) provisions contained in the ticket; (II) applicable tariffs; (III) carrier's conditions of carriage and related regulations which are made part hereof (and are available on application at the offices of the carrier), except in transportation between a place in the United States or Canada and any place outside thereof to which tariffs in force in those countries apply.

4. Carrier's name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier's tariffs, conditions of carriage, regulations or timetables; carrier's address shall be the airport of departure shown opposite the first abbreviation of carrier's name in the ticket; the agreed stopping places are those places set forth in this ticket or as shown in carrier's timetables as scheduled stopping places on the passenger's route; carriage to be performed hereunder by several successive carriers is regarded as a single operation.

5. An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its agent.

6. Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft is used by carrier of its agents, servants and representatives.

7. Checked baggage will be delivered to bearer of the baggage check. in case of damage to baggage moving in international transportation complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within 7 days from receipt; in case of delay, complaint must be made within 21 days from the date baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.

8. This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier's tariffs. conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.

9. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetable or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections.

10. Passenger shall comply with Government travel requirements, present exit, entry and other required documents and arrive at the airport by the time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.

11. No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.

CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER'S TARIFFS, RULES OR REGULATIONS.

Baggage Liability

In the course of normal handling, luggage will show evidence of use. Air Jamaica will not accept liability for the following: Damage or loss of protruding baggage parts such as wheels, pull-straps, pockets, handles etc., nor for minor damage resulting from normal wear and tear such as nicks, scratches, scuff marks, dents, cuts and soils.

Liability for loss, delay or damage will be limited as indicated below unless a higher valuation is declared at the time of check-in and additional charges paid. No liability will exist for valuable items (such as cash, jewelry, cameras, electronic devices and similarly valuable items) in checked or unchecked luggage or for fragile or perishable items. Perishable articles must be checked as a separate item of baggage.

Liability is limited to U.S. $9.07 per pound ($20.00 per kilogram) based on the weight of your bag. If unweighed, a maximum liability of U.S. $634.90 exists on each piece of checked baggage. Check with Air Jamaica for additional information.

Coverage for higher valuation may be acquired through the purchase of excess valuation insurance. Details are available at check-in.

All baggage irregularities including damage should be reported prior to exiting Customs/Baggage Claim area.

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Contact us

If you have any questions, comments or concerns about the Conditions of Contract, please e-mail us at onlinebooking@airjamaica.com.