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AIR JAMAICA ALERTS CUSTOMERS TO FLIGHT CHANGES DUE TO HURRICANE DEAN AND PROVIDES GUARANTEED TRAVEL PROGRAM - Update #2

8/19/2007

Kingston, Jamaica – August 19, 2007 – Air Jamaica has cancelled all flights to and from Jamaica from the U.S., Toronto and London for today, August 19, 2007 due to Hurricane Dean, which will affect portions of Jamaica.

JM Flight #074 from Los Angles to Montego Bay scheduled to depart on August 19 has been delayed until 7:00 a.m. Pacific Time on August 20.  Flights from New York/JFK to the Eastern Caribbean islands of Barbados and St. Lucia and from  Ft. Lauderdale to Barbados on Sunday, August 19, operated as scheduled.  

Air Jamaica has cancelled the following flights for Monday, August 20, 2007:

  • JM Flight #015 from Kingston to JFK
  • JM Flight # 019 from Montego Bay to Newark
  • JM Flight #020 from Miami to Montego Bay
  • JM Flight #021 from Kingston to Montego Bay and Miami
  • JM Flight #033 from Kingston to Fort Lauderdale
  • JM Flight #038 from Fort Lauderdale to Kingston and Montego Bay
  • JM Flight #062 from Nassau to Montego Bay
  • JM Flight #063 from Montego Bay to Nassau
  • JM Flight # 068 from Grand Cayman to Kingston and Montego Bay
  • JM Flight #069 from Montego Bay to Kingston
  • JM Flight #078 from Toronto to Kingston
  • JM Flight # 079 from Kingston to Toronto
  • JM Flight #080 from Orlando to Montego Bay and Kingston
  • JM Flight #081 from Montego Bay to Orlando

Further updates will be provided as information becomes available regarding the status of Jamaica’s airports.

Air Jamaica has put measures in place to assist passengers whose travel plans may be affected by the hurricane. The airline encourages passengers with questions regarding their flights to visit www.airjamaica.com before calling the customer service hotline (phone number listed below).

Passengers who are holding tickets to/from Barbados, Bonaire, Grand Cayman, Grenada, Kingston, Montego Bay, Nassau and St. Lucia issued on/before August 16, 2007, for travel August 17 - 24, 2007 may change their itinerary without penalty subject to the following conditions:

  • Passengers must already be in possession of a ticket.Passengers will be guaranteed the same fare as they were originally ticketed within the applicable fare parameters up to August 31, 2007. 
  • A request for deferral of travel must be made prior to departure of the original travel date.
  • Tickets with an expiry date during the above-mentioned period will be extended for travel up to August 31, 2007. Passengers are advised to keep a record of their locator number.
  • Passengers with totally unused tickets who elect not to travel will be issued a voucher for future travel on Air Jamaica for the full value of the ticket without penalty. The voucher will be valid for one year from the date of issue.  Passengers originating in the UK will be given a full refund without penalty.

Passengers are being asked to visit www.airjamaica.com or call Air Jamaica reservations for up-to-date information regarding your flight. 
In Jamaica: 1-888-FLY-AIR-J
In the USA, Canada or the Caribbean: 1-800-523-5585
In the UK: 0-208-570-5999

About Air Jamaica
Air Jamaica provides more non-stop flights to Jamaica than any other carrier with more than 300 flights per week from Atlanta, Baltimore/Washington, Chicago, Fort Lauderdale, Los Angeles, Miami, Newark, New York (JFK), Orlando, and Philadelphia in the United States; Toronto in Canada; and from London in the United Kingdom to Montego Bay and Kingston. Air Jamaica also offers daily non-stop service between New York (JFK) and Barbados and direct service between JFK to both St. Lucia and Grenada. Air Jamaica also offers intra-regional service with flights between Jamaica and the Bahamas, Barbados, Bonaire, Cuba, Curaçao, Grand Cayman, Grenada and St. Lucia.  Effective July 22 Air Jamaica offers the only nonstop flights from Fort Lauderdale to Barbados.

 


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