AIR JAMAICA ALERTS CUSTOMERS TO FLIGHT CHANGES DUE TO IMPENDING HURRICANE AND PROVIDES GUARANTEED TRAVEL PROGRAM - Update #1
8/18/2007
Kingston, Jamaica - August 18, 2007 - Air Jamaica has cancelled all flights to and from Jamaica from the U.S., Toronto and London for this Sunday, August 19, 2007 due to Hurricane Dean, which will affect portions of Jamaica.
JM flight #030 from Ft. Lauderdale to Kingston and JM flight #002 from London to Montego Bay and Kingston for today, August 18, are cancelled. Flights from New York/JFK to the Eastern Caribbean islands of Barbados and St. Lucia on Sunday, August 19, are still planned to leave as scheduled.
Air Jamaica has put measures in place to assist passengers whose travel plans may be affected by the hurricane. The airline encourages passengers with questions regarding their flights to visit www.AirJamaica.com before calling the customer service hotline (phone number listed below).
Passengers who are holding tickets to/from Barbados, Bonaire, Grand Cayman, Grenada, Kingston, Montego Bay, Nassau and St. Lucia issued on/before August 16, 2007, for travel August 17 - 24, 2007 may change their itinerary without penalty subject to the following conditions:
• Passengers must already be in possession of a ticket.
• Passengers will be guaranteed the same fare as they were originally ticketed within the applicable fare parameters up to August 31, 2007.
• A request for deferral of travel must be made prior to departure of the original travel date.
• Tickets with an expiry date during the above-mentioned period will be extended for travel up to August 31, 2007. Passengers are advised to keep a record of their locator number.
• Passengers with totally unused tickets who elect not to travel will be issued a voucher for future travel on Air Jamaica for the full value of the ticket without penalty. The voucher will be valid for one year from the date of issue. Passengers originating in the UK will be given a full refund without penalty.
Passengers are being asked to visit www.airjamaica.com or call Air Jamaica reservations for up-to-date information regarding your flight.
In Jamaica: 1-888-FLY-AIR-J
In the USA, Canada or the Caribbean: 1-800-523-5585
In the UK: 0-208-570-5999
About Air Jamaica
Air Jamaica provides more non-stop flights to Jamaica than any other carrier with more than 300 flights per week from Atlanta, Baltimore/Washington, Chicago, Fort Lauderdale, Los Angeles, Miami, Newark, New York (JFK), Orlando, and Philadelphia in the United States; Toronto in Canada; and from London in the United Kingdom to Montego Bay and Kingston. Air Jamaica also offers daily non-stop service between New York (JFK) and Barbados and direct service between JFK to both St. Lucia and Grenada. Air Jamaica also offers intra-regional service with flights between Jamaica and the Bahamas, Barbados, Bonaire, Cuba, Curaçao, Grand Cayman, Grenada and St. Lucia. Effective July 22 Air Jamaica offers the only nonstop flights from Fort Lauderdale to Barbados.
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Contact:
Christina Brozek
Ruder Finn, Inc.
Phone: 212-715-1535
brozekc@ruderfinn.com