NOTICE – OVERBOOKING OF FLIGHTS

 

Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until Caribbean Airlines personnel first ask for volunteers willing to give up their reservation in exchange for compensation of the airline’s choosing. If there are not enough volunteers, Air Jamaica operated by Caribbean Airlines will deny boarding to other persons in accordance with our boarding priority. With few exceptions (which are available from our personnel upon request), persons denied boarding involuntarily are entitled to compensation.

The complete rules for the payment of compensation and our boarding priorities are available at all airport ticket counters and boarding locations. Caribbean Airlines may not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Please check with Caribbean Airlines.


BW/SSQA/022 - II - 19Aug11